FREQUENTLY ASKED QUESTIONS
Georgia State is replacing its parking system with new technology (provided by ominQ). All vehicles must be registered in the new omniQ system to be able to park in university decks and lots. There will no longer be physical permits, as the new system will read license plates (LPR) where available, or you will use your PantherCard where LPR is not available. Budget card users will need to establish a PantherCash account at panthercard.gsu.edu, as your budget card will be replaced by your PantherCard.
The new parking system will be implemented in phases beginning in late April.
The following decks/lots are expected to go live on the new system by the end on May 2022:
- 75 Piedmont Lot
- G Deck
- K Deck
- M Deck
- N Deck
- S Deck
- T Deck
- W Lot
The following decks/lots are expected to go live on the new system by the end on July 2022:
- A Lot
- B Lot
- H Lot (between Library & G Deck)
- I Lot
- J Deck
- U Lot (ADA)
- University Lofts Deck
- V Lot (Law)
- Z Lot (Education)
Actual go-live dates may vary. Please check the parking website for frequent updates. As decks/lots go live, communication will be emailed and signage will be placed in the decks/lots.
You will need to register your vehicle and license plate number so the new license plate readers can recognize your parking profile.
You will need to register your vehicle and license plate number so the new license plate readers can recognize your parking profile.
Go to parking.gsu.edu and click the “Register Vehicle” button.
If you’re an employee enrolled in payroll deductions for parking, you can use your PantherCard to enter and exit. If you’re a student who purchased a semester parking permit you can use your PantherCard to enter and exit. PantherCash parkers (formerly budget card parkers) can use their PantherCard to enter and exit.
Most university housing parking decks won’t be affected. University Lofts will be the only deck equipped with the new parking system.
The new parking system will be implemented in phases. We’ll notify parkers of potential changes affecting their parking before decks/lots go live on the new system.
The following decks/lots are expected to go live on the new system by the end on May 2022:
- 75 Piedmont Lot
- G Deck
- K Deck
- M Deck
- N Deck
- S Deck
- T Deck
- W Lot
The following decks/lots are expected to go live on the new system by the end on July 2022:
- A Lot
- B Lot
- H Lot (between Library & G Deck)
- I Lot
- J Deck
- U Lot (ADA)
- University Lofts Deck
- V Lot (Law)
- Z Lot (Education)
Actual go-live dates may vary. Please check the parking website for frequent updates. As decks/lots go live, communication will be emailed and signage will be placed in the decks/lots.
The new parking system is for Georgia State employees, students and all affiliates. It will also affect departments that own vehicles that park on campus.
Yes. Parkers at Center Parc Stadium must register their vehicle in the new parking system.
There won’t be any changes for parking on the Perimeter College campuses; however, if you plan to visit the Atlanta Campus, you will need to register your vehicle.
Your privileges won’t be affected, but you will need to register your vehicle in the new parking system.
Motorcycle riders will need to visit the Parking & Transportation customer service counter after they’ve purchased their permit online via the new PERCS parking portal. A special motorcycle permit will be issued to the rider to be placed on their vehicle. A different permit is required for each semester.
No, but you will need to register your vehicle in the new parking system.
Once you’re successfully parking using either license plate recognition (LPR) or your PantherCard, you may return your old parking permit(s) to a parking attendant at any parking deck, or you can drop it off at the Parking & Transportation customer service counter on the second floor of the Bookstore Building, right above Chick-fil-A.
Customers have several options:
- You can return your budget card to the Parking & Transportation customer service counter. If you have a balance, they will process a credit back to your credit card on the spot. (You must have your credit card with you to get the refund.)
- You can request a refund via check by submitting a request to [email protected] or visiting the Parking & Transportation customer service counter on the second floor of the Bookstore Building, right above Chick-fil-A. (Please note the processing time for check requests could be up to three weeks.)
The monthly cost of parking for employees will not increase. The cost of parking with PantherCash (formerly budget cards) will increase from $3.50 to $4 on January 1, 2023. Visitor parking will remain at $10.
No. Employees and students will continue to park in the same location(s) they park in now.
This change will become effective as each parking location goes live on the new parking system. If you currently have a budget card, you may want to keep it active until all locations where you park have gone live on the new system.
Your vehicle must be registered in the new parking system, you must have an active PantherCash account on your PantherCard, and you must have a $4 minimum balance in your PantherCash account.
Yes. The card reader at the parking gate can read any PantherCard by swiping the magnetic stripe, and if authorized, the gate will open. The new PantherCard can also be swiped or tapped for entry.
We do not distribute your information to any third parties nor do we use social security numbers or date of birth in your parking account. All information is kept confidential and only used for Georgia State University purposes.
Any sensitive information is transmitted securely by GSU. To help protect your data, we encourage you to change your password according to IIT guidelines. Please do not share your GSU login or password information with anyone to help prevent identity theft. GSU personnel will never request your password. Please do not email personal information through conventional email. If you must share personal information electronically, please use sendafile.gsu.edu or other secure means. Visit technology.gsu.edu for more information about online security.