Panther Express bus service is suspended until further notice.

Per University System of Georgia guidelines, you will receive a partial refund of the Transportation Fee on your GoSolar PAWS student account record.

For students, the cost of a semester parking permit will have a prorated credit to the credit card used to make the purchase, or a check will be mailed to your address on record.   Please return your semester parking permit in person when the University is back in full operation or via United States Postal Service to:

Georgia State University
P.O. 3971
Atlanta GA  30302-3971
Attn:  Permit Returns

Refunds for students who purchased their M Deck and Loft Non Resident semester parking pass via the parking portal had their refunds submitted to the Market Place team on Monday, March 30^th for processing.

Refunds for students who purchased their M Deck and Loft Non Resident semester parking pass via the customer service counter had their refunds manually compiled and submitted to Bank of America Merchant Services today to be processed in the coming 3 – 5 business days.

Refunds for students who purchased Loft Resident semester parking pass via the customer service counter are currently being manually compiled and verified and will be submitted to Bank of America Merchant Services late today to be processed in the coming 3 – 5 business days

All Students/Faculty/Staff who paid for a semester parking permit by cash or check will have their refund requests completed and vouchered into the GSU payment system on Friday, April 3^rd and the following Monday, April 6^th,  so that checks can be issued to them for their refund.

Refunds for students who renewed their Breeze card via the parking portal had their refunds processed by the Market Place team last Thursday/Friday, March 26^th and 27^th.

Refunds for students who renewed their Breeze card at the customer service counter had their refunds manually compiled and submitted to Bank of America Merchant Services today to be processed in the coming 3 – 5 business days

All Students/Faculty/Staff who paid for a MARTA card renewal by cash or check will have their refund requests completed and vouchered into the GSU payment system on Friday, April 3^rd and the following Monday, April 6^th,  so that checks can be issued to them for their refund.

While you can certainly receive a refund, please be aware of the following:

1. A Budget card is a non-expiring permit and it can be used as long as you attend classes at Georgia State University.
2. If you will be returning for the summer, fall, or even spring semesters, the balance on your Budget card will still be active and it can be used when you return.  Just tap to enter/exit.

If you are a graduating senior (congratulations!), will not be returning to GSU, or simply have decided you would like a refund, please do the following:

1. Complete and mail the attached Refund Request form.
2. Mail a copy of your Panthercard id (or send the original if you wish).
3. Mail your green Budget card back.
4. Mail all items to the following address:Georgia State University
   P.O. Box 3971
   Atlanta, GA  30302-3971
   Attn:  Refund Request

Once received, your request will be processed for a refund.  If you used a credit card to add value to your Budget card, a credit will be made to the same credit card.  Depending on your bank’s processing time, it may be 5 – 10 days before the credit shows on your credit card statement.

If you used cash/check to add value to your Budget card, your refund will be by check.  Be sure to include your current street address and apartment number on the form.  Checks should usually be received within 2 -3 weeks.

Make any follow-up inquiries to auxiliary@gsu.edu.